{"id":1464,"date":"2024-01-06T21:45:12","date_gmt":"2024-01-06T21:45:12","guid":{"rendered":"https:\/\/lunasolesamui.com\/?page_id=1464"},"modified":"2024-11-18T13:14:49","modified_gmt":"2024-11-18T13:14:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lunasolesamui.com\/th\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1464\" class=\"elementor elementor-1464\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f88d88 e-flex e-con-boxed e-con e-parent\" data-id=\"7f88d88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d0d797b elementor-widget elementor-widget-text-editor\" data-id=\"4d0d797b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p><strong>Terms and Conditions - Villa LunaSole Samui<\/strong><\/p>\n<p> <\/p>\n<p>Welcome to Villa LunaSole Samui! We are delighted to have you as our guest. Please read the following Terms and Conditions carefully before making a reservation or utilizing our services. By making a reservation or staying at our hotel, you agree to comply with and be bound by these terms.<\/p>\n<p> <\/p>\n<p><strong>1. Reservations and Check-In:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Reservations can be made online, via phone, or in person. A valid credit card is required to secure your reservation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Check-in time is from 15:00 to 18:00. If you arrive earlier, we will do our best to accommodate you based on room availability.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Valid identification and a credit card are required upon check-in for incidental charges.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>2. Payment:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Payment for your stay is due upon check-in. We accept credit cards, bank transfers and cash.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Any additional charges incurred during your stay (e.g., room service, minibar, spa services) will be charged to your credit card on file.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>3. Cancellation and No-Show:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>You consent to forfeiting and covering any incurred expenses, inclusive of bank charges, associated with the cancellation process.<\/li>\n<li>Cancellation policies vary based on the rate plan chosen during booking. Please refer to your reservation confirmation for specific details.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Failure to check in on the scheduled arrival date and time without prior notice will result in the forfeiture of your reservation and payment.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>4. Children and Extra Guests:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Children under the age of 3 can stay in the same room as their parents\/guardians using existing bedding at no extra charge.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Additional guests may be accommodated in certain room types for an additional fee. Please inquire with the hotel for details.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>5. Smoking Policy:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Samui LunaSole is a smoke-free property. Smoking is strictly prohibited in all indoor areas, including guest rooms. Designated smoking areas are available outside the rooms.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>6. Pet Policy:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>1 pet per one person is allowed. Please inquire with the hotel for details.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>7. Damage and Liability:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Guests are responsible for any damage caused to the hotel property, including but not limited to rooms, furnishings, and amenities, during their stay.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Villa LunaSole is not liable for any loss, damage, or theft of guest belongings. Use of the hotel facilities is at the guest's own risk.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>8. Privacy and Data Protection:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Any personal information provided during the reservation and stay will be treated in accordance with our Privacy Policy.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>9. Guest Conduct:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Guests are expected to conduct themselves in a respectful and courteous manner, refraining from any disruptive or unlawful behavior that disturbs other guests or the hotel's operations.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p> <\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>The hotel reserves the right to refuse service and accommodation to any guest violating these terms.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p><strong>10. Changes to Terms and Conditions:<\/strong><\/p>\n<p> <\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>LunaSole reserves the right to modify or update these Terms and Conditions without prior notice. The most current version will be available on our official website.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p> <\/p>\n<p>By making a reservation or staying at Villa LunaSole, you acknowledge and agree to these Terms and Conditions. If you have any questions or concerns, please contact our guest services team for assistance.<\/p>\n<p> <\/p>\n<p>Last Updated: 18.11.2024<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions - Villa LunaSole Samui Welcome to Villa LunaSole Samui! We are delighted to have you as our guest. Please read the following Terms and Conditions carefully before making a reservation or utilizing our services. By making a reservation or staying at our hotel, you agree to comply with and be bound by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-1464","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and conditions - LunaSole<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lunasolesamui.com\/th\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"th_TH\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions - LunaSole\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions - Villa LunaSole Samui Welcome to Villa LunaSole Samui! 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